How does PENCIL ONE receive payment?

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How does PENCIL ONE receive payment?

How will I pay for my order?

  • An invoice link will be emailed to collect the payment when photos are completed.
  • You may request to pay ahead of time for quicker photo release.
  • High-resolution photos will be released on the same day as the payment is processed.
  • If you pay on the weekend, past hours, or during a US Holiday, your photos will be sent during the next earliest business day.

How Long do I have to pay?

  • Payment is due upon receipt of invoice.
  • The invoice will be marked between 7-30 days depending on the size of the order.
  • Unpaid orders will receive a reminder before overdue.

What if I have questions about my invoice?

If your invoice is unclear, consult your coordinator for more information. We will respond to payment inquiries within 1 business day.

What payment methods are accepted?

You may pay by check, ACH or credit card (American Express, Master Card, Visa).

Orders over $1,000 USD will request ACH payment.

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