What do I need to know about Shipping products?

Update: 4/5/2019

Please Send All Packages To:

PENCIL ONE

275 Centre St, Unit 17, Holbrook, MA 02343

Shipping Notes

Pick The Best

When you send us your product, be sure to be careful to pick the best product of the bunch, as this product will represent the rest.

Please avoid sending broken or unfinished products.

Pack It Well

Do a really good job packing the box. If the product is damaged when it arrives, we’ll let you know and give you the chance to send a replacement before we do the shoot. However, it’s always best to spend a little extra time and make sure the product is protected.

After The Project

Our studio stores items for a period of time upon request, but it is preferable that products are returned or removed from the studio if they do not require further photography. Please take a look at our options below and help us keep the studio clean!

Option 1: Prepaid Shipping Label

When you print a label via Fedex or UPS (if you have an account), your given an option to print a return shipping label. This isn’t billed until it is used. This is the quickest way for us to return your products to you after the shoot. If you forgot to include the pre-paid return shipping label in the package, we can provide you with the package dimension and weight for a return shipping label.

Option 2: FedEx or UPS Account #

You give us your account number for us to take care of returns for you.

Option 3: I Don't need those!

You do not need these items back, the studio is able to use, discard or donate them.

Option 4: Needs further Photography

Please retain my items until a later date, please specify when will the next project starts.

Are You In The Boston Area?

If you’re local in Boston, schedule a time to stop by and say hello. No need to ship it, save money and drop it off or messenger it over to us.

PENCIL ONE

275 Centre St, Unit 17, Holbrook, MA 02343

Have More Questions?

Find out all the answers you need here.
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