What is PENCIL ONE's ordering process?

Update: 6/24/2021

Step 1 - Shot list

We’d like to receive a list from you specifying the amount of the products and how many photos are needed for each item.  If you can't decide on the shot list, our project coordinator will help you finalize it after receiving the products.  Here is a good example:

Step 2 - Quote

After we receive and clarify the shot list, we will send you a project quote for approval and to begin the payment process.

Step 3 - Shipping

After we process the payment,  you will ship the products to the following address and share the tracking number to our sales rep. If you expect us to ship the products back after the shooting, please include a return shipping label in the package.

Address: PENCIL ONE. 275 Centre St, Unit 17, Holbrook, MA 02343

Step 4 - Shooting

It usually takes from 3 - 15  business days to complete and deliver you the photos. Please check out Turnaround & Process to find out turnaround options per various situations.

Step 5 - Download finished photos

We will share a download link with finished photos.

Have More Questions?

Find out all the answers you need here.
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